AppJars™ Privacy Policy

Version 1.0 — effective 2026-01-01

This Privacy Policy describes how Flowing Code LLC (“AppJars”, “we”, “us”) collects, uses, and shares personal information about visitors, customers, and prospects of the AppJars website and licensed software (“you”).

1. Who is the controller of your personal information?

Flowing Code LLC is the data controller for personal information collected through https://appjars.com, the Customer Portal at https://portal.appjars.com, support communications, and the licensing transactions described in the Software License Agreement and the Subscription & Service Terms.

Flowing Code LLC 710 W. Hallandale Beach Blvd Suite 103 Hallandale Beach, FL 33009 United States

Flowing Code LLC is the data controller responsible for personal data collected through this service. Technical support services are provided by Flowing Code S.A. (Argentina), which acts as a data processor on behalf of Flowing Code LLC and may access personal data solely for the purpose of providing technical support. Flowing Code S.A. processes such data under Flowing Code LLC’s instructions and is bound by equivalent confidentiality and data protection obligations.

Contact for privacy matters: see https://appjars.com/contact.

2. What we collect, why, and how long we keep it

2.1 From website visitors

• IP address, user agent, referrer, pages visited. Used for basic analytics, traffic diagnostics, and security. Stored in aggregated server logs.
• Cookies. See Section 6.

2.2 From customers (purchase and subscription)

• Name, email address, company name, billing address. Used to issue the License Key, send the license-delivery email, populate invoices, and communicate about the subscription. Retained for the duration of the subscription plus seven (7) years for tax and recordkeeping purposes.
• Tax ID (where applicable). Used solely for tax reporting. Retained as required by applicable tax law.
• Payment information (card, bank details). Handled exclusively by Stripe, our payment processor. AppJars does not store and does not have access to full payment credentials.

2.3 From Customer Portal users

• Account credentials. Email address (login) and a password hash. Stored using industry-standard hashing.
• Support tickets and Portal activity logs. Ticket content, attachments, timestamps, and metadata. Retained for the duration of the subscription plus three (3) years for support history.
• AI documentation assistant interactions. Prompts and responses are temporarily logged to monitor and improve the assistant. Anonymized after thirty (30) days. We do not use these conversations to train any general-purpose model.

2.4 From the AppJars software (the licensed product)

The AppJars software does not transmit any data back to AppJars or any third party. License Key validation is performed locally on the customer’s machine. See Section 18 of the License Agreement.

The customer’s own application may emit local log lines for each licensed Component identifying the Customer name, Component name, Permitted Application name, and license expiration date. These logs go to the customer’s own log infrastructure, not to AppJars. AppJars has no visibility into them.

3. How we use your information

We use the personal information described above to:

• issue and deliver License Keys,
• provide support and operate the Customer Portal,
• bill, collect, and reconcile subscription fees,
• comply with tax, accounting, and other legal obligations,
• communicate about the subscription (renewal notices, security and service updates),
• diagnose and improve the website and Customer Portal,
• detect and prevent fraud, abuse, and security incidents.

We do not use your personal information for advertising or ad-targeting and we do not sell your personal information.

4. Who we share it with

We share personal information only with the third parties needed to operate the service:

• Stripe, for payment processing, fraud detection, and tax calculation. Stripe acts as an independent data controller for payment data and as a processor for billing data we provide. See Stripe’s privacy policy at https://stripe.com/privacy.
• Email service provider, for transactional emails (license delivery, renewal notices, support replies).
• Cloud hosting provider, for hosting the website and the Customer Portal. The provider acts as a processor.
• Support tools, for managing tickets and AI documentation assistant interactions.
• Flowing Code S.A. (Argentina), the developer of the AppJars software, which provides technical support as a processor on behalf of Flowing Code LLC and may access personal data solely for that purpose, under Flowing Code LLC’s instructions and equivalent confidentiality and data protection obligations.

We may also disclose personal information when required by law, when responding to lawful requests by public authorities, or to protect the rights, property, or safety of AppJars, our customers, or others.

We do not sell or rent personal information to third parties for their own marketing purposes.

5. International transfers

Personal information is stored and processed in the United States. If you access AppJars from outside the United States, your data will be transferred to the United States. For transfers from the European Economic Area, the United Kingdom, or Switzerland to the United States, we rely on Standard Contractual Clauses where applicable. Customers in those jurisdictions may request a copy of the relevant clauses by contacting us at the address above.

6. Cookies

The AppJars website keeps cookie use to a minimum:

• Strictly necessary cookies. On pages that offer a purchase (the product pricing pages), our payment provider Stripe sets cookies used to process payments securely and to prevent fraud. They are required for the payment functionality and cannot be disabled. See Stripe’s privacy policy at https://stripe.com/privacy.
• Analytics. We measure aggregate traffic with a self-hosted, privacy-friendly analytics tool (Umami) that sets no cookies and collects no personal data. There is nothing to opt into and no cookie banner.

We do not use third-party advertising cookies or cross-site tracking cookies.

7. Your rights

Depending on your jurisdiction, you may have the following rights:

• Access. Request a copy of the personal information we hold about you.
• Correction. Request correction of inaccurate information.
• Deletion. Request deletion of personal information for which we no longer have a lawful basis to retain. Note that we cannot delete records required by law (such as billing and tax records during the statutory retention period).
• Portability. Request a machine-readable copy of personal information you provided.
• Objection / restriction. Object to or restrict certain processing.
• Withdraw consent. Where processing is based on consent, withdraw it at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
• Complaint. Lodge a complaint with your local data-protection authority.

To exercise any of these rights, contact us at the email address published at https://appjars.com/contact. We will respond within thirty (30) days, or sooner if required by applicable law.

8. Data security

We use commercially reasonable technical and organizational measures to protect personal information, including encryption in transit (TLS), encryption at rest where applicable, access controls, and regular security reviews. No method of transmission or storage is one hundred percent secure; in the event of a security incident affecting personal information, we will notify affected individuals as required by applicable law.

9. Children’s privacy

AppJars is a developer tool intended for use by professionals. We do not knowingly collect personal information from children under the age of sixteen (16). If we become aware that a child under sixteen has provided us with personal information, we will delete it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be announced through the Customer Portal and by email to the address associated with active subscriptions at least thirty (30) days before they take effect. The current version of this Privacy Policy and a historical archive are available at https://appjars.com/legal/privacy.

11. Contact

Questions about this Privacy Policy can be sent to the email address published at https://appjars.com/contact.

Copyright © Flowing Code S.A. All rights reserved.